New Home Sales Assistant

Qualifications

Who You Are

• Highly organized and dependable

• Strong communicator and attentive listener with a positive attitude and customer-focused mindset

• Comfortable talking with customers and building relationships

• Eager to learn a sales support role and evolve into a leadership role

• Coachable with a strong work ethic

• Career-minded and growth-oriented

• Ability to quickly learn new information, retain knowledge, and apply thoughtful, critical thinking in daily tasks

• Ability to overcome objections, confidently communicate value, and meet clients wherever they are in the new home buying process

• Sales or customer service experience is helpful but not required — attitude, professionalism, and willingness to learn are most important.

Growth Opportunity

This position is intentionally structured as a career advancement role. Based on performance, learning ability, and successful application of the systems and training provided by James Monroe Homes, assistants may advance into a New Home Sales Consultant position with unlimited income potential.

Description

Company Overview

James Monroe Homes is a respected, fast-growing home builder based in Lexington, Kentucky. With a reputation built on integrity, innovation, and exceptional customer care, we are proud to offer modern, energy-efficient homes tailored to today’s families. Our exclusive Build With Confidence Guarantee ensures peace of mind through every step of the process.

We value integrity, quality of life, and a deep understanding of how families live. These principles are ingrained into the design, construction, and customer service of every home we deliver. Our team is passionate about our mission, dedicated to excellence, and committed to the financial success of both our customers and our company. If you are driven, coachable, and thrive in a fast-paced environment—we invite you to join us.

Position Summary

Start a Career in New Home Sales

James Monroe Homes is seeking a motivated, organized, and people-oriented New Home Sales Assistant to support our Sales Team while learning the new home construction sales business from the ground up.

This role is designed as a development pathway into a James Monroe Homes New Home Sales Consultant position. You will work directly alongside our Sales Consultants, gaining hands-on experience in customer interactions, lead management, community operations, and the homebuilding process, while participating in structured training and ongoing professional development designed to support your growth into a successful sales career.

If you are driven, coachable, and eager to build a long-term career in sales, this position provides structured learning and real-world experience with an established and growing homebuilder.

What You’ll Do

• Serve as the first point of contact for incoming buyer inquiries

• Respond to and nurture leads through phone, email, and CRM communication

• Assist Sales Consultants with appointments, showings, and follow-up

• Help manage client communication throughout the homebuilding process

• Maintain accurate records and daily activity updates in our CRM (LASSO)

• Support model home operations and community presentation standards

• Assist with administrative and sales support tasks as needed

• Learn James Monroe Homes products, systems, and sales processes

What You’ll Learn

• New construction sales fundamentals

• Lead qualification and customer discovery

• Appointment setting and sales pipeline management

• CRM and sales systems used by professional homebuilders

• The homebuilding and contract-to-closing process

• Effective communication with buyers, agents, and construction teams

Schedule

• Full-time, five-day workweek (including weekends), based between our main office in Lexington and our beautifully appointed model homes across our communities.

Why Join James Monroe Homes

• Hands-on mentorship from experienced sales professionals

• Clear career path into new home sales

• Structured systems and training

• Team-oriented environment

• Opportunity to grow within a respected local homebuilder

• No Real Estate license required. This is a full-time employee role with James Monroe Homes

James Monroe Homes is a recognized industry leader for building quality, energy efficient,

high-performance homes since 2006. At James Monroe Homes, we are committed to delivering an exceptional homebuilding experience. This role is essential in supporting our sales team while ensuring every prospective and current homeowner feels informed, valued, and cared for throughout their journey.

If you thrive in a dynamic environment, enjoy supporting a high-performing sales team, and are passionate about helping families through one of the most important purchases of their lives, we encourage you to apply.

Compensation and Benefits

• Competitive starting salary of $50,000/year

• 401(k) retirement plan with company match

• Profit Incentive Plan for Team Growth

• HRA health benefits (medical, dental, vision)

• Paid time off, holidays, and vacation

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person