Our experience with James Monroe Homes has been TOP NOTCH. It's easy to tell that customer service is a TOP priority with their team. I can say, from experience, that every builder does not prioritize the "customer experience" so if you are considering building, I STRONGLY suggest you consider the James Monroe team.
Shout out to Kristin Murrow for clear communication and quick responses to ANY question we've had. She has been so patient and kind to us. and she is on top of everything...she's AWESOME! Also, I want to thank Scott for taking time out of his schedule to meet with us on more than one occasion. That meant the world to us.
Bud is THE BEST! To have weekly calls with our Site Supervisor has been amazing. I was floored to learn that this was part of the James Monroe process. He literally has kept us in the loop every step of the way, and I can tell his heart is in all he does. Thanks, Bud!
I also have to shout out Austin who has, more than once, jumped in to answer any question we had about materials, measurements, the way something might look, etc. We appreciate you, Austin!
Truly, everyone on this team is super kind and GENUINE. Thank you, thank you, thank you ALL for all your dedication and hard work. I truly feel like we're "home.”